1. Introduction

Welcome to Karipe ("Company," "we," "our," or "us"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, protect, and disclose your personal information when you access our website and services (the "Platform").

By using the Platform, you consent to the practices outlined in this Privacy Policy. If you do not agree, do not use the Platform.

2. Information We Collect

We collect the following types of information:

A. Personal Information

When you create an account or use our services, we may collect:

• Name, email address, phone number (if provided), mailing address.
• Business information for contractors (e.g., company name, licenses, certifications).
• Payment details (processed securely via Stripe; we do not store full payment details).

B. Automatically Collected Information

We may collect:

• IP address, device type, and browser information.
• Usage data such as pages visited, interactions, and session duration.
• Cookies and tracking technologies (see our Cookie Policy for details).

C. Third-Party Information

Information from third-party integrations, such as Stripe for payments.

Data from social media if users choose to log in via third-party platforms.

3. How We Use Your Information

We use the collected information to:

• ✅ Provide, improve, and secure our services.
• ✅ Process transactions and ensure escrow payments function properly.
• ✅ Communicate with users regarding their accounts, service updates, and marketing (with consent).
• ✅ Prevent fraud, enforce our Terms of Use, and comply with legal obligations.
• ✅ Analyze trends to enhance user experience and platform functionality.

4. How We Share Your Information

We do not sell personal data. However, we may share information in the following cases:

• With service providers (e.g., Stripe for payments, email platforms for communication).
• With contractors or homeowners (limited to necessary details for project fulfillment).
• With legal authorities when required by law, subpoena, or enforcement actions.
• In business transfers (if Karipe is acquired or merged, data may be transferred under similar privacy terms).

5. Data Security & Retention

🔒 Security Measures

We implement industry-standard security measures, including encryption, secure payment processing via Stripe, and restricted access controls. However, no system is 100% secure, and users assume some risk when providing personal information online.

🗄 Data Retention

We retain user data as long as necessary to provide services, comply with legal requirements, or resolve disputes. Users may request account deletion, but certain transactional records may be kept for legal and security reasons.

6. User Rights & Choices

You have the right to:

• Access the data we hold about you.
• Request corrections if your information is inaccurate.
• Request deletion of your account and associated personal data (subject to legal limitations).
• Opt-out of marketing emails (unsubscribe links provided in all communications).
• Restrict certain data processing where applicable under GDPR or CCPA.

7. Cookies & Tracking Technologies

Karipe uses cookies and similar tracking technologies to enhance user experience and analyze platform performance. See our Cookie Policy for details on managing preferences.

8. Third-Party Links & Integrations

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Users should review third-party policies before providing personal information.

9. Prohibited Off-Platform Transactions

To maintain the integrity of the Karipe Platform and ensure a secure transaction environment, all communications and financial transactions between homeowners and contractors must be conducted through Karipe. Users are strictly prohibited from engaging in off-platform payments, deals, or contract agreements.

10. Dispute Resolution & Liability Limitation

All privacy-related disputes shall be resolved through binding arbitration in Wyoming per our Dispute Resolution Policy.

Karipe is not liable for unauthorized data access due to security breaches beyond our control.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Users will be notified of significant changes via email or platform announcements.

12. Contact Information

For privacy-related inquiries, contact us at:

• 📧 Email: privacy@karipe.com
• 📍 Address: 30 N Gould St Ste R, Sheridan, WY 82801

By using Karipe, you acknowledge and agree to this Privacy Policy. If you do not agree, please discontinue use of the Platform.