🤝 Empowering Safe, Transparent, and Professional Interactions

✅ The Dos

Build trust, protect your project, and ensure successful collaboration by following these best practices.

• Keep Communications on Karipe: Always message through Karipe’s secure platform. It protects your privacy and maintains a record of all interactions in case of disputes.
• Be Clear, Respectful, and Professional: Use polite, constructive language at all times. Treat every message like it represents your reputation.
• Clarify Expectations Early: Share project timelines, scope, and deliverables upfront. Confirm mutual understanding to avoid delays or confusion.
• Document Everything: Use Karipe’s tools to log agreements, schedule changes, and approvals. Request confirmations when key decisions are made.
• Use Secure Payment Methods Only: Always pay through Karipe’s Stripe-powered escrow system. This protects both homeowners and contractors.
• Provide Regular Status Updates: Contractors: Keep homeowners informed about project progress. Homeowners: Acknowledge milestones and communicate any concerns.
• Respond Promptly: Timely communication builds trust and prevents miscommunication. Set expectations for your availability and response times.
• Report Issues Immediately: Flag any suspicious behavior or unprofessional messages. Karipe support is here to help if something feels off.
• Use Messaging for Transparent Negotiation: Discuss pricing, scheduling, and materials openly—within the platform. Keep tone collaborative, not confrontational.

🚫 The Don’ts

Avoid these behaviors to ensure your account remains in good standing.

• Don’t Share Personal or Sensitive Information: Never disclose passwords, social security numbers, or bank details. Keep conversations secure and professional.
• Don’t Take Communication Off-Platform: Avoid exchanging personal phone numbers, emails, or using WhatsApp, SMS, etc. Off-platform conversations void protection and increase risk.
• Don’t Accept or Make Off-Platform Payments: Payments outside of Karipe aren’t covered by escrow protection. Violators may be banned from the platform.
• Don’t Click Suspicious Links or Download Attachments: Be alert to phishing or malicious attempts. Report suspicious messages to Karipe immediately.
• Don’t Allow Remote Access to Your Device: Never allow strangers to control your computer remotely. If you must use a remote session, supervise it closely.
• Don’t Engage in Harassment or Inappropriate Talk: Any disrespectful, offensive, or overly personal language is strictly prohibited. Karipe enforces zero tolerance for unprofessional behavior.
• Don’t Ignore Red Flags: Watch for rushed requests, vague project details, or pressure to pay early. Report and disengage from anything that doesn’t feel right.